You can get information on how to best use your gear from our website at How-To Guides or you can contact our Customer Service team who are happy to advise you on product advice.
All Mountain Designs products (with the exception of bottles and trekking poles) come with care instructions attached to either the product itself or the product's packaging. While products bearing the Mountain Designs label carry a warranty against material and production defaults, we recommend following any care instruction/s provided to ensure you get to enjoy the use of your product for as long as possible. For more information, please visit Product Care Instructions.
We can repair most products, under certain conditions. For more information, please visit Warranties & Repairs.
SHOPPING WITH US
A Mountain Designs gift card is a pre-paid card that can be used for purchases with Mountain Designs. Simply nominate a dollar value to put on the card and pay for it as you would a regular transaction. The gift card will be delivered via email to the recipient within one (1) business day. For more information, please visit Gift Cards page.
Currently we do not have any physical Mountain Designs stores, however, stay updated through our Alliance Club or website to find out when we are opening new stores.
Yes, you can exchange your purchase, under certain conditions. For more information, please visit Exchanges & Returns.
Yes, you can return your purchase, under certain conditions. For more information, please visit Returns & Exchanges.
Promo Codes may be provided to you via mail, email or on advertisements that may be required to activate discounts and/or special offers on our website.
Promo codes are alpha numeric and case sensitive so it must be entered exactly as printed to validate them. A maximum of one promo code may be applied to any order. Promo codes restricted to our Alliance Club members, require you to sign in prior to code redemption. Enter the code in the "Promo Code" box and press REDEEM to activate the discount or offer. If you are experiencing issues redeeming a promo code, please contact us.
The Blog is our online information journal. In there you will find destination guides from travel experts and other adventurers, tips and how-to guides, gear lists, news, product reviews, technology updates, pretty much anything and everything related to playing in the world's biggest adventure playground - the outdoors. For more information, please visit Blog.
Mountain Designs has supported some incredible adventurers and expeditions over many decades. Please contact us to discuss opportunities through our sponsorship program if you think we can help you achieve your extraordinary dream.