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Delivery
Delivery Methods & Shipping Costs
We have made it easy for you with national flat fee shipping on all items.
Delivery on standard delivery items is AU$10, no matter how many standard delivery items you buy.
Everyday free standard delivery on orders $50 or more.
| Delivery Type | National Flat Fee (Incl. GST) |
Delivery times |
|
Express |
$15.00 | 1 - 4 business days |
|
Standard
|
FREE on orders over $50. | 3 - 7 business days |
| $10.00 |
DELIVERY ACCEPTANCE
All orders require a signature upon home delivery. If there's no one at home to sign for the parcel, or a 'to the door' service is not available in your area, a card will be left with instructions on how to collect your order. Once your parcel has been signed for you will be responsible for any damage to or loss of your items.
DELIVERY TIMES
Standard Delivery
Orders are typically dispatched within 24 hours.
Standard product orders are delivered weekdays by Australia Post. Please allow 3-7 business days, depending on the delivery location.
Express orders are delivered weekdays by Australia Post. Please allow 1-4 business days, depending on the delivery location.
INTERNATIONAL DELIVERY
Mountain Designs is unable to ship internationally at this time, however orders can be placed from overseas for delivery to an Australian address.
Online Shopping Enquiries
If you have an enquiry about your order or a general web store enquiry, please contact our Customer Service team.
Phone: 1300 086 244
Support Hours: Monday - Friday, 8:30am - 5:00pm AEDT
