Mountain Designs Pty Ltd ABN 33 010 021 557 (collectively referred to as "Mountain Designs", "we", "our", or "us") is committed to complying with the Privacy Act 1988 in relation to all personal and/or business information it collects. This commitment is demonstrated in this Policy. The Privacy Act incorporates the Australian Privacy Principles, and personal/business information held by Mountain Designs will be treated in accordance with those Principles.
Personal information is information or an opinion about and individual who is reasonably identifiable whether the information or opinion is true or not and whether the information is recorded in material form or not.
The personal information we collect is in most cases supplied by you when you place order, register on our website to receive direct marketing materials, open and account with us or to provide feedback to us. The types of personal information we may collect and hold includes but may not be limited to an individual's name, address, telephone number, date of birth, email address or transaction information.
Your personal information is primarily collected to enable us to complete your retail transactions with us and to gain an understanding of your preferences and requirements in order for Mountain Designs to provide information, goods and services that are of interest to you. Your personal information is also collected to enhance your use of the website and your experience in shopping in Mountain Designs retail stores.
Mountain Designs will use all reasonable steps to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorised access, modification or disclosure.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration of your personal information. These include IT security measures in respect of information held electronically and physical security measures for any hard copy personal information we hold.
You consent to Mountain Designs using your personal information for Mountain Designs advertising and direct marketing purposes in order to inform you about its retail stores, the website and the goods and services it provides, or other matters that it believes will be of interest to you.
Mountain Designs may disclose your personal information, and you consent to the disclosure of your personal information, to:
If you would like to unsubscribe from receiving direct marketing communications from Mountain Designs or do not want us to share your personal information with other parties, please e-mail us or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavours to remove your personal information within a reasonable period of receipt of your request.
Mountain Designs reserves the right to disclose your personal information if it is required or authorised to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Mountain Designs or any third party, or to avoid injury to any person.
If the Mountain Designs business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe personal information we hold about you is not up to date or accurate, you may ask us to correct it.
You may ask us to provide you with details for the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.
If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative cost of providing you with that information.
Please direct all requests for access and correction to: firstname.lastname@example.org
Or write to us at: Mountain Designs Pty Ltd, PO Box 3209, Newstead, QLD, 4006, Australia
If you consider a breach of the Australian Privacy laws or your rights in relation to privacy has occurred, you may direct your query to the details listed above and we will attempt to resolve your complaint.
If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.gov.au or by telephone on 1300 363 992.